As the COVID-19 situation develops, we want to reassure our clients that DCJ Group Insurance & Risk Management has deployed business continuity plans to minimise impact on our staff, whilst continuing to provide a full service to you in these challenging times.
To this end we have implemented a “two team” operating model with an office team, and a home working team using secure IT systems.
To contact us, please continue to use our usual office telephone number and email address:
NB please do not visit the office as, for the purposes of Social Distancing, we are not allowing customer access at present.
This is an unprecedented situation, and we will continue to closely monitor and comply with official advice whilst ensuring we provide a normal service in the event that staff become ill or need to self-isolate.
DCJ Group Insurance are always at the end of the telephone to resolve any issue put their way, they continue to provide us with excellent claims and non claims support, all matters are dealt with quickly, efficiently and above all professionally. Their support and attention allows us to concentrate on our core business activities.
DCJ Group have consistently provided Penny Hydraulics with excellent service. Since enlisting the company over 20 years ago for commercial insurance, we have benefited from personal service through a dedicated account manager and this really sets the company apart from its competitors.
In my dealings with DCJ Group over more than 20 years I have found them to be competitive, professional and resourceful in every respect. I was first attracted by their proposition in the Commercial sector and more recently entrusted them with my personal insurance. Their attention to detail in a flood claim where they achieved a fair settlement (rescuing our position from a Competing Broker) also demonstrated that they are there when you need them and they do deliver.
I would like to take this opportunity to thank DCJ Group Insurance for their great work in dealing with our insurances. They have the ability and professionalism to turn what could have been a minefield over the years into a positive and trouble free experience. They have provided a professional and hassle free service and endeavoured to reduce our costs through their knowledge and advice.
If you would like to learn more about DCJ or have any enquiries please email or call 01246 456789 today